Returns & Refunds

Returns & Refunds Policy

Your Confidence Matters to Us.

1. Our Commitment

At DAYVRA, we want you to feel confident about every purchase.

If something isn't right with your order, our customer support team is here to help.

2. Return Eligibility

Eligible products may be returned within [30 days] of delivery if they meet the following requirements:

  • The product is unopened and unused.
  • The original safety seal is intact.
  • The product is in its original packaging.
  • Proof of purchase is available.

Please contact customer support before sending any return.

3. Opened Supplements

For product safety and hygiene reasons, opened or used dietary supplements are generally not eligible for change-of-mind returns.

This does not affect your rights regarding defective or incorrectly supplied products under applicable law.

4. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us at [official@dayrva.com] as soon as possible.

Include your order number, a description of the issue, and photos if available.

We will review your request and, where appropriate, provide a replacement, refund, or another suitable resolution.

5. How to Request a Return

Step 1: Email [official@dayrva.com] with your order number.

Step 2: Explain the reason for your return.

Step 3: Wait for our team to review your request and provide return instructions.

Step 4: If approved, securely package the item and send it to the designated return address.

6. Return Shipping Costs

For approved change-of-mind returns, return shipping costs are the responsibility of [the customer / DAYVRA].

If the return results from our error or an eligible product defect, DAYVRA will cover reasonable return shipping costs or provide another appropriate resolution.

7. Refund Processing

Once an eligible return has been received and inspected, we will notify you of the refund decision.

Approved refunds will be issued to the original payment method within [5–10 business days] after approval.

Additional processing time may be required by your bank or payment provider.

8. Contact Us

For return or refund assistance, please contact:

DAYVRA Customer Support
[official@dayrva.com]